Bedruthan Hotel & Spa

Reservations Specialist - Mawgan Porth

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Active since 09-03-2018 Job category Hospitality / Tourism / Recreat...
Location Mawgan Porth Level Entry level / Graduate
Educational level GCSE / A-Level / Highscho... Employment type Permanent contract
Hours 32 Salary £8.36 per hour
As our Reservations Specialist, you’ll be the first point of contact for guests as they plan and book their holiday, helping them decide when to stay and find their perfect room. As the voice of the Bedruthan brand you’ll easily build rapport and make guests feel welcome from the minute they interact with us.

Our perfect reservationist will have previous experience in customer facing roles delivering exceptional customer service (ideally in hotel reservations) and have a confident and articulate telephone manner.

You’ll be working with our hotel booking system so will need to be highly computer literate and any experience with Hotel Perfect would put your CV on the top of the pile.

We’re looking for a friendly, positive, organised self-starter who knows how to plan and prioritise in a busy, buzzing environment.

Key responsibilities for this Reservations role include:
• Handling telephone and email enquiries and processing bookings
• Maximising revenue and meeting sales targets
• Maintaining accuracy of the hotel bookings system
• Capture and management of guest data
• Effective communication to other hotel departments

We offer:
£8.36 per hour
Permanent contract for 32 hours
28 days holiday
Free meals whilst on duty
Free/minimal charge to use certain facilities in the hotel

A free experience of our restaurant and rooms
Cashback plan for health and wellbeing
More perks with long service

Click PERKS for more of them.

Wish you were here?  Please use the “apply” link to submit your CV and answer the qualifying questions. You will need to confirm that you are eligible to live and work in the U.K. Direct applications only.

Closing Date: Monday 2 April 2018

Start Date: available immediately

As one team we take responsibility for reducing the negative impacts our actions and activities have on the environment and our local community; something we feel is right and is our way of life.

More information
This listing is a full-time job

Job category Hospitality / Tourism / Recreation
Industry / Industries Hospitality / Recreation / Travel
Region South West

Contact information

Name Tania Clark